Privacy Policy

Last Updated: May 2026

Information We Collect

At Urbanincidence, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we may collect from you when you visit our website, urbanincidence.com, and use our services. We may collect the following categories of information:

• Personal Information: This includes any information that can be used to identify you, such as your name, email address, phone number, and mailing address. We collect this information when you register for an account, subscribe to our services, or contact us for support.
• Usage Data: We may collect information about how you access and use our website. This includes your IP address, browser type, operating system, pages visited, time spent on pages, and other diagnostic data.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor activity on our website and store certain information. For more details on our use of cookies, please refer to our Cookie Policy.

We may also collect information from third-party sources, such as social media platforms, if you choose to connect your account with us. This information may include your profile information and any other data you have made public on those platforms.

How We Use Your Information

Urbanincidence uses the information we collect for various purposes, including:

• To Provide and Maintain Our Services: We use your information to create and manage your account, process transactions, and provide customer support.
• To Improve Our Services: We analyze usage data to enhance our website and services, ensuring they meet your needs and preferences.
• To Communicate with You: We may use your personal information to send you updates, newsletters, marketing materials, and other information that may be of interest to you. You can opt-out of receiving these communications at any time.
• To Comply with Legal Obligations: We may process your information to comply with applicable laws, regulations, or legal requests.

We will not use your personal information for purposes other than those outlined in this Privacy Policy without your consent.

Information Sharing

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• With Service Providers: We may share your information with third-party vendors, contractors, or service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

We may also share aggregated or anonymized information that cannot be used to identify you, for research or marketing purposes.

Cookies and Tracking

Cookies are small data files that are placed on your device when you visit our website. We use cookies and similar tracking technologies to enhance your experience, analyze website traffic, and understand user behavior. The types of cookies we use include:

• Essential Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems.
• Performance Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
• Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website. For more information on our cookie practices, please refer to our Cookie Policy.

Your Rights and Choices

As a resident of California, you have certain rights under the California Consumer Privacy Act (CCPA). These rights include:

• The Right to Know: You have the right to request information about the personal information we collect about you, including the categories of information, the purposes for which it is used, and the third parties with whom we share it.
• The Right to Delete: You have the right to request the deletion of your personal information, subject to certain exceptions.
• The Right to Opt-Out: You have the right to opt-out of the sale of your personal information. We do not sell your personal information, but if this changes, we will provide a clear mechanism for you to exercise this right.

To exercise any of these rights, please contact us using the information provided in the Contact Information section below.

Data Security

We take the security of your personal information seriously and implement reasonable administrative, technical, and physical safeguards to protect it from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

In the event of a data breach, we will notify you and the appropriate authorities as required by applicable law. We encourage you to take steps to protect your personal information, such as using strong passwords and keeping your login credentials confidential.

International Data Transfers

Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal information, to the United States and process it there.

By using our services, you consent to the transfer of your information to the United States and the use and disclosure of your information in accordance with this Privacy Policy.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us using the information provided in the Contact Information section below.

Changes to Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Your continued use of our website and services after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified policy.

Contact Information

If you have any questions about this Privacy Policy, please contact us:

• Email: [email protected]
• Phone: +13017306729
• Address: 1422 Neptune Ave, Brooklyn, NY 11224, United States